Skip to main content

Reset the Device

Reset the Device​

If You Know Your Password​

  1. Select "···" in the upper-right corner of the main screen.
  2. Select "Device Settings" → "System Settings" → "Wipe Device".
  3. Enter the passcode or password you have set, then select "Wipe Device Now."
    ※ The battery level must be at least 20%.
tip

"Wipe Device
Please confirm that continuing will permanently delete all data, including wallets, on this device."

When this message is displayed, select "Wipe".
The device will then begin resetting. Wait until the process is complete.
After waiting, the Keystone logo will appear. Select "→" and complete the initial setup.

If You Forgot Your Password​

Follow the steps in If You Forgot Your Passcode under Reset Passcode to change your passcode, then perform the reset procedure above.